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FAQ

What is the check-in and check-out time?

Check In: 3:00 PM
Check Out: 12:00 Noon 

How can I request late check-out?

Late check-out is based on availability. Please reach out to our front desk to inquire if late check-out is available on the day of your departure. Late check-out is subject to additional charges.

Can I request early check-in?

Early check-in is based on availability and is in not guaranteed unless booked from the previous night. Patterns for our departing guests vary daily. With this in mind, in the event your room type is available and fully serviced by our housekeeping department, the hotel will provide an early check-in when possible and is subject to additional charges.

Will I be charged for an early departure?

If your booking is prepaid, nonrefundable – the full stay will still be charged. All other reservations will be subject to an early departure fee.

How do we contact the hotel?

Please visit our Contact Page. 

Is the hotel pet friendly? 

Pets are NOT allowed 

Does the hotel provide any Wi-Fi services?

Yes, Wi-Fi is included in the daily Facility Fee. 

What is the minimum age required to check in? 

Minimum age required to check in is 18 with valid government issued ID and credit card.

What is the hotels' cancellation policy? 

Cancellation is 24 hours prior to arrival date before 3PM EST. Certain bookings, such as those that are non-refundable, have different cancellation policies. Please double check your confirmation.

Can I smoke in the hotel? 

Please refrain from smoking as this is a smoke-free New York City hotel. If you smoke in your room, a $300.00 smoking fee will be applied. Noise and smoke complaints are taken very seriously. Excessive noise and all smoke complaints will be addressed by Management. If you experience any type of noise or smoke issue during your stay, please dial “0” for immediate assistance. 

What is the facility fee included with my reservation?

The hotel charges a facilities fee of $15.00+tax per night in addition to the room rate. The fee provides the following services: 

  • Unlimited Wi-Fi in public spaces and guestrooms 
  • Unlimited local and domestic long distance phone calls (within the USA)
  • Unlimited use of the Business Center with printing and scanning through the Front Desk
  • In-Room bottled water, replenished daily 
  • Complimentary coffee in guestrooms 
  • Complimentary luggage storage 

Transportation

Which is the closet subway station to the hotel?  

Across the street from Hotel Newton, just 230 feet away, you will find the 1, 2, and 3 train lines at 95th Street & Broadway.

Does the hotel have onsire parking and/or valet parking offered? 

The hotel works with a parking garage on 96th Street (two blocks from the hotel) that offers discounted rates for Hotel Newton guests. 

What will it cost to hire a cab or town car from the airport to Hotel Newton?

JFK – 75.00 (allow a 45 minute drive)
Newark –  $85.00 (allow 45 minute drive)
LaGuardia – $55.00 (allow a 30 minute drive)

Does the hotel have a courtesy shuttle to and from the local airports?

The hotel offers shuttle services only for departures, from the hotel to the airport.

JFK – $21.67 per person
Newark – $21.50 per person
Laguardia – $20.50 per person

Food and Beverage 

Manhattan Diner, located next door to Hotel Newton offers discounted rates for our guests. They are open 7 days a week from 6am till 1am, and offer in house dining as well as quick delivery service straight to your room.

Reservations

How do we contact the hotel for reservations?

Please visit our Contact Page. 

Who should we contact if we are group of people wanting to book several rooms, is there a discount?

Group reservations: 10 rooms or more arriving together are considered a group. Please visit our Contact page for more information.  

What is the Tax Break up charged on the daily rate?

8.875% New York State Tax
5.875% New York City Tax
$2.00 New York City Hotel Tax
$1.50 New York State Hotel Tax

Does the hotel require any kind of deposit prior to checking in?

Yes, $50.00. 

How long until CREDIT/DEBIT authorizations are released?

While most credit cards issued by US based banks take 5-7 business days, it can also depend on the issuing bank’s policies. INTERNATIONAL debit and credit cards may take up to 30 days or more depending on the bank.

Does the hotel provide child cribs? 

Yes, free of charge. 

What if we have an unexpected guest; do you provide roll away beds? 

We do provide roll away beds with our Deluxe rooms only at a charge of $20, plus taxes, per night.

Miscellaneous

Does the Hotel Newton handle packages for guests? Is there a charge by the hotel to handle packages?

Hotel Newton will accept packages for all arriving and in house guests. Packages should not be sent to the hotel until 3 days prior to the guest arrival. All packages that arrive prior to 3 days of arrival will be refused, unless prior arrangements have been made. Packages without a matching name to the reservation will be held for 7 days before being sent back to sender. All packages should be addressed to the name of the guest(s) registered on the reservation, followed by the complete address of the hotel. This service is included in the facility fee charge and is there are no additional fees.

Does the hotel have a baggage holding area? Is there a fee?

Yes, we do have a luggage holding area that is free of charge. Guests are permitted to store luggage during the dates of their stay only. The hotel cannot hold onto luggage prior to arrival or post departure date at 10:00 PM. In addition, the hotel does NOT offer overnight storage.

Does the hotel offer any rooms for the disabled?

Yes, we have ADA Rooms available at the hotel. Subject to availability.